Privacy Policy

Effective Date: July 29, 2025

Artisans Clan is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from our online store.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information you voluntarily provide when you:

• Place an order through our store

• Fill out a contact or subscription form

• Communicate with us directly via email or messaging

This may include:

• Name

• Email address

• Phone number (if provided)

• Shipping and billing addresses

• Payment information (processed securely via third-party services)

• IP address and browser data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate order updates or respond to inquiries

• Provide customer support

• Send occasional promotional emails (only if you opt in)

• Improve our website and services through analytics

3. Third-Party Services

We may share necessary information with trusted third-party partners solely to carry out business functions, including:

• Gelato – for printing and shipping your orders

• WooCommerce & Payment Processors (e.g. Stripe, PayPal) – to securely process payments

• Email Marketing Tools (if used) – to send you emails you’ve subscribed to

• Analytics Providers (e.g. Google Analytics) – to help us understand how visitors use our site

These third parties only receive information necessary to perform their services and are required to keep it confidential.

4. Cookies & Tracking

Our website uses cookies and similar technologies to improve user experience and analyze traffic. Cookies are small files stored on your browser. You may disable cookies through your browser settings, but some features may not function properly.

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your data

• Request deletion of your data (subject to order fulfillment and legal requirements)

• Opt out of marketing emails at any time by clicking “unsubscribe” in the footer of any email

To make a request, please email us at [email protected].

6. How We Protect Your Information

We use secure systems and industry-standard measures to protect your personal information. Sensitive payment data is handled exclusively by trusted payment processors and is not stored on our servers.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact:

Artisans Clan